![]() We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should contact us for an RMA and shipping instructions. The new APC BE600M1 Backups Uninterruptible Power Supply (UPS) provides instant battery power to your critical electronics when the power goes out, keeping you connected and available both personally and professionally. Now when I turn it on, the green light flashes a couple times, goes out, then a continuous beep. APC Back-UPS provide backup battery power during power outages and continuously safeguard devices from fluctuating power conditions and surges. If you need to exchange it for the same item, send us an email or contact us through our contact us form. It had a computer and monitor plugged into it, and they turned off (no power going to them) I unplugged everything from it. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us by way of our contact sheet. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted: (if applicable)Īny item not in its original condition, damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery Refunds (if applicable) Please do not send your purchase back to the manufacturer. ![]() To complete your return, we require a receipt or proof of purchase. On/Off Button USB Charging Ports Battery Backup and Surge Protection Outlets Surge Protection Outlets Circuit Breaker Button. Custom labels with approved proofs, custom products made to your specifications, overruns within our +/- 10% margin on custom products or labels, some Zebra branded labels that have been opened. Several types of goods are exempt from being returned. ![]() ![]() You must contact us for an RMA (Return Merchandise Authorization) number. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ![]()
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